Terms of Service

Anti Harassment Policy

NO FORM OF HARASSMENT TOWARDS OUR STAFF WILL BE TOLERATED

Consent Form

WE PRIORITIZE YOUR WELL-BEING WITH OUR MANDATORY CONSENT FORMS, ENSURING A TAILORED EXPERIENCE AND TAKING NECESSARY PRECAUTIONS FOR ANY MEDICAL CONDITIONS.

Making Appointments

SCHEDULE YOUR SAFI EXPERIENCE BY CALLING OR SENDING DIRECT MESSAGE VIA SOCIAL MEDIA, WHICHEVER IS MORE CONVENIENT.

Exclusive Discounts

SAVOR EXCLUSIVE DISCOUNTS, GIVEN AT THE DISCRETION OF OUR MANAGEMENT.

Arrival in Grandeur

PREPARE FOR THE SAFI EXPERIENCE BY ARRIVING 15 MINUTES BEFORE YOUR SCHEDULED TIME, PREPARING TO BE WHISKED AWAY ON A JOURNEY OF INDULGENCE.

Cancellation and Rescheduling Etiquette

HONOR THE SANCTITY OF TIME WITH CANCELLATIONS REQUESTED 24 HOURS BEFORE YOUR APPOINTMENT AND RESCHEDULING PERMITTED UP TO AN HOUR BEFORE YOUR MOMENT OF OPULENCE.

Spa Attire

DRESS IN COMFORT AND STYLE, ADORNED IN OUR PLUSH ROBES THAT EMBODY THE EPITOME OF SOPHISTICATION.

Our Philosophy

In the top estry of existence, time is the golden thread that weaves moments into memories.

TIME IS SACRED TO US, SO WE CREATED THE SAFI EXPERIENCE TO GIVE YOU AN UNLIMITED BUFFET OF RELAXING SERVICES FOR AS LONG AS YOU ARE WITHIN OUR RELAXATION SANCTUARY.

1. Booking and Cancellation

• APPOINTMENTS CAN BE MADE ONLINE, IN-PERSON, OR BY PHONE.
• A NON-REFUNDABLE 30% COMMITMENT FEE (PART PAYMENT) MUST BE MADE WHEN MAKING RESERVATIONS
• TO SECURE YOUR APPOINTMENT, A VALID CREDIT CARD MAY BE REQUIRED.
• WE KINDLY REQUEST A 24-HOUR NOTICE FOR CANCELLATIONS OR RESCHEDULING.
• LATE CANCELLATIONS OR NO-SHOWS MAY BE SUBJECT TO A CANCELLATION FEE.

2. Refund Policy

• REFUNDS ARE CONSIDERED ON A CASE-BY-CASE BASIS AND ARE SUBJECT TO THE TERMS OUTLINED IN THIS POLICY
• ALL GIFT VOUCHERS HAVE A 90 DAYS EXPIRATION, NO REFUND WILL BE MADE AFTER 3 MONTHS OF PURCHASE OF A GIFT VOUCHER
• REFUND REQUESTS MUST BE MADE WITHIN 30 DAYS OF THE ORIGINAL PURCHASE DATE.
• IF CANCELLATION IS DONE 24HOURS BEFORE THE APPOINTMENT, 30% COMMITMENT FEE WILL BE REFUNDED BUT IF CANCELLATION IS NOT DONE WITHIN THE STIPULATED TIME, THERE ILL BE NO REFUND

3. Arrival Time

• PLEASE ARRIVE 15 MINUTES BEFORE YOUR SCHEDULED APPOINTMENT TO ALLOW TIME FOR CHECK-IN AND PREPARATION.
• LATE ARRIVALS MAY RESULT IN A SHORTENED TREATMENT TO AVOID INCONVENIENCE FOR OTHER GUESTS. (MAXIMUM OF 15 MINS BEHIND SCHEDULED TIME IS ALLOWED, LATENESS ABOVE 15 MINS RESULTS IN APPOINTMENT CANCELLATION OR RESCHEDULE AT MANAGEMENT'S DISCRETION)

4. Attire

• GUESTS ARE PROVIDED WITH COMFORTABLE ROBES AND SLIPPERS DURING THEIR VISIT.
• FOR BODY TREATMENTS, UNDERGARMENTS CAN BE WORN IF PREFERRED.
• PLEASE REMOVE JEWELRY BEFORE YOUR TREATMENT TO ENSURE A COMFORTABLE EXPERIENCE.

5. Health and Wellness

• GUESTS WITH MEDICAL CONDITIONS OR CONCERNS ARE ADVISED TO CONSULT WITH A HEALTHCARE PROFESSIONAL BEFORE SCHEDULING SPA SERVICES.
• PLEASE INFORM OUR STAFF OF ANY ALLERGIES, INJURIES, OR SPECIFIC HEALTH CONDITIONS BEFORE YOUR TREATMENT.

6. Spa Etiquette

• WE STRIVE TO MAINTAIN A SERENE ATMOSPHERE. PLEASE USE A SOFT VOICE AND AVOID LOUD CONVERSATIONS.
• MOBILE PHONES SHOULD BE TURNED OFF OR SET TO SILENT MODE WITHIN THE SPA PREMISES.
• RESPECT THE PRIVACY AND TRANQUILITY OF OTHER GUESTS.

7. Personal Belongings

• LOCKERS ARE PROVIDED FOR PERSONAL BELONGINGS. HOWEVER, WE RECOMMEND LEAVING VALUABLE ITEMS AT HOME, AS WE CANNOT BE RESPONSIBLE FOR LOST OR STOLEN ITEMS.

8. Gratuity

• TIPS MAY BE GIVEN DIRECTLY TO THE THERAPIST OR ADDED TO YOUR PAYMENT AT THE FRONT DESK.

9. Gift Certificates

• GIFT CERTIFICATES ARE AVAILABLE FOR PURCHASE AND ARE VALID FOR 90DAYS.
• THEY ARE NON-REFUNDABLE AND CANNOT BE REDEEMED FOR CASH.

10. Spa Environment

• WE STRIVE TO MAINTAIN A PEACEFUL ENVIRONMENT. PLEASE REFRAIN FROM LOUD CONVERSATIONS AND USE OF ELECTRONIC DEVICES WITHIN THE SPA PREMISES.
• SMOKING IS STRICTLY PROHIBITED.

11. Children and Minors

• TO MAINTAIN A TRANQUIL ATMOSPHERE, WE KINDLY REQUEST THAT CHILDREN UNDER THE AGE OF 16 NOT ACCOMPANY GUESTS TO SPA APPOINTMENTS UNLESS RECEIVING A TREATMENT.

12. Harassment

• HARASSMENT IS ANY UNWELCOME CONDUCT, VERBAL, PHYSICAL, OR VISUAL, THAT CREATES AN INTIMIDATING, HOSTILE, OR OFFENSIVE ENVIRONMENT. THIS INCLUDES, BUT IS NOT LIMITED TO, ACTIONS, COMMENTS, JOKES, OR IMAGERY RELATED TO RACE, COLOR, RELIGION, GENDER, SEXUAL ORIENTATION, GENDER IDENTITY, NATIONAL ORIGIN, AGE, DISABILITY, OR ANY OTHER PROTECTED STATUS.

What You Need to Know

DISCOVER OUR EXCLUSIVE MEMBERSHIP PROGRAM, DESIGNED TO PROVIDE UNMATCHED RELAXATION, REJUVENATION, AND PERSONALIZED PAMPERING IN OUR LUXURIOUS SANCTUARY.

Membership Benefits

• UNLIMITED ACCESS TO ALL SPA SERVICES, EXCLUDING MEDSPA TREATMENTS
• PRIORITY BOOKING FOR ALL SPA SERVICES AND TREATMENTS
• SPECIAL OFFERS ON ALL SERVICES
• COMPLIMENTARY USE OF THE COFFEE LOUNGE

Membership Options

• MONTHLY MEMBERSHIP: N 50,000/MONTH
• ANNUAL MEMBERSHIP: N 500,000/YEAR (ENJOY A 10% SAVINGS COMPARED TO THE MONTHLY OPTION)

BECOME A MEMBER TODAY AND IMMERSE YOURSELF IN THE TRUE ESSENCE OF LUXURY WELLNESS.

The Perfect Gift

THE BEST WAY TO CELEBRATE A FRIEND, LOVED ONE, BUSINESS PARTNER, OR MENTOR IS WITH A TOTALLY UNFORGETTABLE LUXURY SPA EXPERIENCE AS A GIFT. GIFT VOUCHERS & GIFT CERTIFICATES CAN BE PURCHASED AT THE SPA, ONLINE OR OVER THE TELEPHONE FOR ANY SERVICE OR SPA PACKAGE.

Perfect For These Occasions

• WEDDINGS GIFT FOR NEWLY WEDS
• WEDDING ANNIVERSARIES
• BIRTHDAYS
• GRADUATION CEREMONIES
• MOTHERS DAY
• FATHER'S DAY
• CELEBRATING PROMOTIONS
• ROMANTIC GETAWAYS FOR LOVED ONES
• RELAXATION EXPERIENCE FOR LOVED ONES
• COUPLES RETREAT
• FAMILY SPA DAY
• THANK YOU
• PRE & POST NATAL EXPERIENCES

If you have any questions about these Terms of Service, please contact us:

• Address: NO. 4 AGADEZ CRESCENT, WUSE 2, ABUJA
• Phone: 0803 247 0735 or 0911 327 7777
• Email: safisspa@gmail.com
• Hours: Mondays to Fridays: 12pm - 10pm, Saturday: 10:30am - 10pm, Sunday: 2pm - 10pm

Last Updated: January 2024